30 Days to a Happy Employee
How a Simple Program of Acknowledgment Can Build Trust and Loyalty at Work
- A strong sense of loyalty and commitment among employees
- A new corporate culture built on a foundation of trust and designed to weather storms
- A renewed sense of mission that can have a substantial impact on the bottom line
- A new corporate culture built on a foundation of trust and designed to weather storms
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Book details:
- Touchstone |
- 208 pages |
- ISBN 9780743219105 |
- August 2001
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Chapter OneBeyond the Paycheck...for a Reason
Everyone has an invisible sign hanging from their neck saying "Make me feel important."
?Mary Kay Ash
Charles Plumb, a U.S. Naval Academy graduate, was a jet pilot during the Vietnam War. After seventy-five combat missions, his plane was destroyed by a surface-to-air missile. Plumb safely ejected and parachuted into enemy territory. He was captured and spent six years in a Communist Vietnamese prison. He survived the ordeal and now lectures on the lessons he learned from that experience.
One day, when Plumb and his wife were sitting in a restaurant, a man at...
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