In these first few years of the 21st century, we live in uncertain times, in the rapidly evolving times inherited from the jolting changes of the previous decade, and in the shadow of terror from the September 11th attack on America. The 1990s saw the birth and rapid growth of the age of information, in which technology exploded into our lives, and computers transformed how we used and accessed information, and the connections we made to one another as a result. The proliferation of fax machines, cell phones, and email created new communication possibilities that blurred the boundaries between work time and...